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Dear Richard, I wanted to thank you formally for your assistance with my laptop adapter problem during my recent business trip to London. Unfortunately I fall into the category of those who cannot live without his computer. I truly appreciate how quickly you responded to my call, how quickly you diagnosed the problem and you’re locating the replacement adapter.
Best regards Tom.
Thanks again Richard. I like your work ethic. I’ll definitely re-contact you when I have to return to E&C. My desktop PC is working well.
Thanks for the refurbished unit you sold me years ago whilst I was studying at University. Just to let you know I still have it and it keeps going on strong as ever.
Kind Regards Phillip
After receiving a more than satisfactory level of service over 2 years ago I was in a flap when McAfee agents remotely assessing my computer told me my hard disk had corrupted. As I headed for the yellow pages I remembered the fridge magnet advertising from PC Hospital that the last engineer had left with me. So, PC Hospital I called and again received a prompt service that extended to weekend service in order to truly resolve the problem. McAfee were wrong – my hard disk had not been corrupted and I was much reassured by PC Hospital’s investigations. The service on this occasion was via remote connection and the real computer problem (McAfee product) was diagnosed and an alternative and better value solution found. Thanks again PC Hospital I will continue to keep your contact details.
Susanne, Colliers Wood